Flying with Air Deccan !




Good morning, Ladies and Gentlemen. This is your captain PATEL welcoming both seated and standing passengers on board of Air Deccan.

We apologize for the four-day delay in taking off, it was due to bad weather and partly due to the search for a missing tyre.

This is flight 717 to Mumbai. Landing there is not guaranteed, but we will End up somewhere in India. And, if luck is in our favor, we may even be landing on your village!

Air Deccan has an excellent safety-record. In fact, our safety standards are so high, that even terrorists are afraid to fly with us! It is with pleasure; I announce that, starting this year, over 30% of our Passengers have reached their destination.

If our engines are too noisy for you, on passenger request, we can arrange to turn them off. To make your free fall to earth pleasant and memorable, we serve Complimentary DHARU and Wada pavw. For our not-so-religious passengers, we are the only airline who can help you find out if there really is a God!

We regret to inform you, that today's in-flight movie will not be shown as we forgot to record it from the television. However, for our movie buffs, we will be flying right next to Kingfisher Airline, where their movie will be visible from the right side of the cabin window.

There is no smoking allowed in this airplane. Any smoke you see in the Cabin is only the early warning system on the engines telling us to slow down!

In order to catch important landmarks, we try to fly as close as possible. For the best view, if however, we go a little too close, do let us know. Our enthusiastic co-pilot sometimes flies right through the landmark!

Kindly be seated, keep your seat in an upright position for take-off and fasten your seat-belt. For those of you who can't find a seat-belt, kindly Fasten your own belt to the arm of your seat. And, for those of you who can't find a seat, do not hesitate to get in touch with a stewardess who will explain how to fasten yourself to your suitcase.

ENJOY FLYING AIR DECCAN !

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Success

To laugh often and much;
To win the respect of intelligent people and the affection of children;
To earn the appreciation of honest critics and endure the betrayal of false friends;
To appreciate beauty, to find the best in others;
To leave the world a bit better, whether by a healthy child, a garden patch or a redeemed social condition;
To know even one life has breathed easier because you have lived.
This is to have succeeded. Bessie Stanley

Hi

I was in India quite recently, and had to fly Deccan on one of the domestic sectors. Its almost like travelling on Indian railways- with people carrying aloo bhujia, samosa and rotis. Their flights are generally delayed, if not cancelled, as was mine too- an old friend who works with ATC invited me over to his office and we sat chatting for four hours, till he said that they had a slot which they could allot Deccan. He said that Deccan has far too few aircraft servicing too many points- once one departure from is delayed, all flights which were to be done by that aircrft get affected- once they miss the 45 minute departure slot- they get put at the bottom of the list by ATC- and they dont have back up aircraft as the others do, which isnt practical for them as they are a low fare airline.
However i did get to my destination, albeit four hours late, with no time to do things i had planned to get done that day.
Last month, one of their aircaft had cabin pressure failure, and had to descend rapidly- most of the oxygen masks failed to activate- and about 30 or so passengers were unconsious when they landed.
Even so, its a cheap option for getting to a place, if you dont mind the wait, and probable cancellation.

I flew Kingfisher on the way back on that leg, the flight was nice- inflight entertainment was well selected. The cabin crew wasnt able to serve a few of us in the last few rows with meals of choice as they ran out of meals; the cabin crew was almost buzzing around those passengers to get them to accept almost everything they had on the flight- juice, salad, sweets, cutlets.........and so on. I began feeling guilty at all the attention

We were also given feedback forms to fill- which i did. I didnt mention anything about the meals, as it was, the cabin crew had apologized tons more than could be expected.

When i got back to Toronto, I was pleasantly surprised to receive two letters (by courier) from the Head of PR, and Manager- Customer Relations, apologizing for the same.

A couple of days ago i received an email from Vijay Mallya, of which i am posting some relevant portions

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Dear XXXXXXXX,


Thank you for the graciousness of your feedback, as well as for your compliments and good wishes. I am glad to know that you had an overall pleasant Kingfisher Class experience on your flight between XXXXX and XXXXXX earlier this month.

XXXXXXX, I thank you for appreciating the valet assistance provided at the airport, as well as the services of my Guest Services staff. I am glad to know that you also enjoyed the in-flight entertainment system on board, and appreciated the hospitality extended to my guests.

However, I am very concerned to learn that we ran short of meals on your flight, and guests seated on the last two rows of the aircraft, which included you, were therefore served salad and snacks instead. Please accept my apologies for the shortfall in service; I greatly appreciate the graciousness of your response to this lapse, and can only say with conviction : “Mr. XXXXXXXX, may your tribe increase!”

Thank you once again for your endorsement of Kingfisher Airlines. I look forward to welcoming you on board again.

Yours sincerely,


Dr. Vijay Mallya, MP

Chairman & CEO

Kingfisher Airlines Ltd.

A UB Group Company
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So guess if that happened with you, which airline would you fly the next time you went to India

Regards