Primus Canada Rip Off Tactics


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DesiGuy1981   
Member since: Mar 07
Posts: 282
Location:

Post ID: #PID Posted on: 05-06-10 11:31:39

Hi raj..can i get the president email address please?
i will email him too explaining..
thanx

Quote:
Originally posted by rajcanada

If they did indeed notify you in your bill of the changes but you did not check the bill then it does become your responsibility.

If they did not notify you at all by any means, then you have a good case to fight.

In the past I have found Primus's customer service to be of little help even if they make a mistake. I had to write a letter to their President to get some charges reversed.




Maharaj   
Member since: Oct 02
Posts: 1721
Location: Brampton

Post ID: #PID Posted on: 05-06-10 16:58:49

I am using it ... and I did notice 750 hr cap in my last bill. I am using da service since last 8+ months. It was not a rip-off tactic to lure u into business & than cancel it. It was just bad timing for u.

All da Best ...


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Mumbai Maazi Ladki ...


rajcanada   
Member since: Jul 03
Posts: 2713
Location: Kitchener, ON

Post ID: #PID Posted on: 05-06-10 17:10:56

Quote:
Originally posted by DesiGuy1981

Hi raj..can i get the president email address please?
i will email him too explaining..
thanx

Quote:
Originally posted by rajcanada

If they did indeed notify you in your bill of the changes but you did not check the bill then it does become your responsibility.

If they did not notify you at all by any means, then you have a good case to fight.

In the past I have found Primus's customer service to be of little help even if they make a mistake. I had to write a letter to their President to get some charges reversed.





Andrew Day, Chief Operating Officer
Primus Telecommunications Canada Inc.
5343 Dundas St.W., Suite 400
Etobicoke, Ontario
M9B 6K5


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DesiGuy1981   
Member since: Mar 07
Posts: 282
Location:

Post ID: #PID Posted on: 06-06-10 22:13:34

thanx Raj for the address.

Quote:
Originally posted by rajcanada

Quote:
Originally posted by DesiGuy1981

Hi raj..can i get the president email address please?
i will email him too explaining..
thanx

Quote:
Originally posted by rajcanada

If they did indeed notify you in your bill of the changes but you did not check the bill then it does become your responsibility.

If they did not notify you at all by any means, then you have a good case to fight.

In the past I have found Primus's customer service to be of little help even if they make a mistake. I had to write a letter to their President to get some charges reversed.





Andrew Day, Chief Operating Officer
Primus Telecommunications Canada Inc.
5343 Dundas St.W., Suite 400
Etobicoke, Ontario
M9B 6K5



DesiGuy1981   
Member since: Mar 07
Posts: 282
Location:

Post ID: #PID Posted on: 06-06-10 22:15:00

Quote:
Originally posted by Maharaj

I am using it ... and I did notice 750 hr cap in my last bill. I am using da service since last 8+ months. It was not a rip-off tactic to lure u into business & than cancel it. It was just bad timing for u.

All da Best ...




your right..it was just the bad timing..i saw this deam a long time ago but never needed to use it....and when i do now..its no longer there.:(



web2000   
Member since: May 06
Posts: 849
Location:

Post ID: #PID Posted on: 07-06-10 10:13:59

I noticed that few long distance service providers either excluded India from their long distance plans or increased rates when u call to India. Even Bell used to charge 23 c/minute while calling to India but now if u don't have any other long distance service provider then call will go through Bell and u will pay $2 per minute.

Rates are supposed to come down due to competition but going up.

What could be the reason?



DesiGuy1981   
Member since: Mar 07
Posts: 282
Location:

Post ID: #PID Posted on: 07-06-10 13:17:47

Quote:
Originally posted by web2000

I noticed that few long distance service providers either excluded India from their long distance plans or increased rates when u call to India. Even Bell used to charge 23 c/minute while calling to India but now if u don't have any other long distance service provider then call will go through Bell and u will pay $2 per minute.

Rates are supposed to come down due to competition but going up.

What could be the reason?

.
dunt knw the reason but im gonna go with MOBILICITY..they have unlimited plan for $20 on top of thier $25 plan.





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