Outsourcing


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medhora   
Member since: Sep 04
Posts: 64
Location: Brampton

Post ID: #PID Posted on: 17-02-06 08:42:49

Excellent outsourcing picture submitted by sudesingh as picture of the day, now we know how microsoft makes the big $$$$$$ :D



Garvo Gujarati   
Member since: Nov 01
Posts: 3116
Location:

Post ID: #PID Posted on: 17-02-06 13:08:30


http://www.canadiandesi.com/images/thumb/Outsourcing%2020069XY6Q.jpg" border="0" alt="http://www.canadiandesi.com/images/thumb/Outsourcing%2020069XY6Q.jpg" />


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A Proud Indian Canadian


dimple2001   
Member since: Apr 04
Posts: 2873
Location: Western Hemisphere

Post ID: #PID Posted on: 17-02-06 13:28:09

Great picture. People at my work are having a blast of a time seeing this picture since we in the auto industry are living and breathing outsourcing.

:cheers:


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Dimple2001


sudesingh   
Member since: Jul 04
Posts: 2085
Location: Toronto

Post ID: #PID Posted on: 17-02-06 14:14:44

I was a little hesitant initially debating wether to submit the picture or not. I'm glad it worked out well.

Talking of outsourcing, just found out last month that TD Bank has outsourced some of it's call centre work to Bangalore. It's around 55 seats, and they say the results are better than the local Call Centres.


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SS
Reiki Grand Master


lana2005   
Member since: Feb 06
Posts: 545
Location: Toronto

Post ID: #PID Posted on: 17-02-06 17:12:10

I beg to differ. 9 months ago my job went to India. Though I did not loose my job but was transferred to another division. After 9 months, they found the experiment did not work. The job came back to Canada and I got it back after 9 months.

Even call center jobs, I donot know how efficient Indian call centers are. I kept getting calls from Indian call center of one long-distance company almost every week for few months. Waste of time and money, as I am never going to change my long distance to this company as they told Bell without my consent to change my line over to them. The call center agents are so rude, one agent almost scolded me for not wanting to save my money on long-distance. I was so pissed of that I told him it is my money and I will throw it if I want and it is none of your business.

The other day I got call from Indian call center doing some market research. The very next day somebody else from the same company called me for my opinion. The labor may be cheap. But donot forget if you give peanuts, you get monkeys.

Outsourcing is good if they donot have client interface and all they got to do is back-office work.



hchheda   
Member since: Aug 05
Posts: 2245
Location: Woodbridge

Post ID: #PID Posted on: 17-02-06 17:41:41

Quote:
Orginally posted by lana2005

I beg to differ. 9 months ago my job went to India. Though I did not loose my job but was transferred to another division. After 9 months, they found the experiment did not work. The job came back to Canada and I got it back after 9 months.

Even call center jobs, I donot know how efficient Indian call centers are. I kept getting calls from Indian call center of one long-distance company almost every week for few months. Waste of time and money, as I am never going to change my long distance to this company as they told Bell without my consent to change my line over to them. The call center agents are so rude, one agent almost scolded me for not wanting to save my money on long-distance. I was so pissed of that I told him it is my money and I will throw it if I want and it is none of your business.

The other day I got call from Indian call center doing some market research. The very next day somebody else from the same company called me for my opinion. The labor may be cheap. But donot forget if you give peanuts, you get monkeys.

Outsourcing is good if they donot have client interface and all they got to do is back-office work.



Lana, I think you put this reply to the wrong thread..:D :D

Hiren



BlueLobster   
Member since: Oct 02
Posts: 3409
Location: Mississauga

Post ID: #PID Posted on: 17-02-06 18:01:25

Quote:
Orginally posted by lana2005


The other day I got call from Indian call center doing some market research. The very next day somebody else from the same company called me for my opinion. The labor may be cheap. But donot forget if you give peanuts, you get monkeys.

Outsourcing is good if they donot have client interface and all they got to do is back-office work.



Was there any sound of a pedal and a wheel in the background when you got the call? :D (Hint hint: see above picture)

Just kidding. The company I work for has outsourced their call-center to India and the support I get when I call is great, I've never had an issue. It is however a pretty big company and I'm sure they pay VERY well :p. I'm guessing the long distance companies really are paying peanuts...


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