If your friend is going back to India where FIDO can't provide network/service they have to release your friend from the contract.
Ask your friend to call another rep and in case he/she is denying request that rep to connect to the manager.
I have similar experience with T Mobile (when I moved from US) and also recently with Videotron (moved out of Quebec) and both cases been released from existing contract without any penalty.

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ani
Quote:
Originally posted by ani70
I have similar experience with T Mobile (when I moved from US) and also recently with Videotron (moved out of Quebec) and both cases been released from existing contract without any penalty.
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