HW36 Duplicate Posting : problem & resolution.


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Fido   
Member since: Aug 06
Posts: 5286
Location: Canada

Post ID: #PID Posted on: 11-05-15 11:57:35

As an afterthought , I decided to start a new thread to try and resolve HW36' duplicate posting issue .Please pitch in per your thoughts tor resolve the issue. Once we have all details ,we can request GG to look into it .


Quote:
Originally posted by happywoman36

deleted... Fido, I think u are right person to solve this duplicate post issue frm my mobile. U have to come and solve it on my mobile and I promise to treat u crispy golden dosa and soft idli and chatni. It's long time since we met as such. :)

I think it's site issue coz when u edit and post it, it becomes duplicate even on a laptop. Mod has to look into it. :(



That's kind of you .Thanks .

Lets see if we can do this remotely though - Pls answer the following qs

a. Do you experience it on mobile or laptop or more on mobile and less on laptop ?

b. Does the problem not happen on laptop generally but happens when you try to edit the post ?

Please observe and advise when the problem occurs and when it does not .

Please try changing your browser where the problem occurs - either on the laptop or mobile device - Try Mozilla Firefox app for Android

https://play.google.com/store/apps/details?id=org.mozilla.firefox&hl=en

OR for Windows here ..

https://www.mozilla.org/en-US/firefox/developer/?utm_medium=paidsearch&utm_source=google&utm_campaign=dev-sem-q1-2015

Please use the new browser installed and report your feedback...

If the problem still persists , we will take it from there ...


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Fido.


rajcanada   
Member since: Jul 03
Posts: 2713
Location: Kitchener, ON

Post ID: #PID Posted on: 11-05-15 13:48:05

Test edited.
--------------------------------------------
Windows 8.1 on laptop using the Firefox browser downloaded from your link. Unable to duplicate the issue.


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rajcanada   
Member since: Jul 03
Posts: 2713
Location: Kitchener, ON

Post ID: #PID Posted on: 11-05-15 14:16:52

Test


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rajcanada   
Member since: Jul 03
Posts: 2713
Location: Kitchener, ON

Post ID: #PID Posted on: 11-05-15 14:24:15

Quote:
Originally posted by happywoman36

I think, it is site issue coz after we write and click submit, perhaps due to net problem or slow net, it takes long time to save and we try to come out and esc esc few times, that's why it is posted duplicate/triplicate. :(



Slow net? Are you on the countryside? Are you downloading torrents?


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Fido   
Member since: Aug 06
Posts: 5286
Location: Canada

Post ID: #PID Posted on: 11-05-15 15:10:18

I don't think it would be a site issue as we do not see it with any other poster ... perhaps it is something at your end ( device / browser etc) which is causing this .

Did you try using the Mozilla browser as linked above ..Does the problem still occur ?

Does your screen hang when you post .. is that why you have to esc / submit again ..I think it may be the esc / submit again which might be causing the issue ..

Next time try not escaping / submitting again when you encounter the similar circumstance - try waiting a couple of minutes before refreshing your screen ... in case of Windows press F5 and in case of mobile go back to Home and get back to CD again .. but avoid pressing submit again. Let us see how it goes.

RajC - Thanks for looking into this and testing ..I m sure we will find a resolution .


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Fido.


tamilkuravan   
Member since: Jun 05
Posts: 5775
Location: God's own country

Post ID: #PID Posted on: 12-05-15 01:28:50

Sometimes when my internet is slow, it takes a lot of time to post. So impatiently when I press the back button to go back to the Charcha home page, I later see that my post has been double posted.

So this may the problem that the person in question is going through. SInce it is said that net is slow (might be a low wifi connection, esp.on a smart phone), it may be the one.

Murali


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I am a Gents and not a Ladies.




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