Comwave is overcharging on bills


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adamthorat   
Member since: Aug 11
Posts: 1041
Location:

Post ID: #PID Posted on: 22-05-15 11:37:33

G3 Telecomm is really a very good, honest , relaible & cheap company to call India.

Add it to your home or cell line.



Full House   
Member since: Oct 12
Posts: 2677
Location:

Post ID: #PID Posted on: 22-05-15 13:08:16


Voice Over Internet Protocol is only good if their equipment is well tuned and maintained.

Quote:
Originally posted by comwave sucks

Comwave tried to charge me for overseas calls that didn't go through or the line was so bad it was impossible to communicate. I talked to them and they refused to drop the charges. I'm talking $5 out of a $50 bill. The other $45 I would have happily paid.

.



I am glad that you stood upto their dare. Now take this on the chin.

Quote:


Other phone companies I have dealt with ALWAYS cancelled charges in a situation like this. So I didn't pay them.

Most of them do and give you the credit and also make a note of their services and try and improve them. Some times you have to redial the numbers and it will show up in their records as a dropped connection. So, you are right in demanding a credit for such a call and the aggravation that goes with it. ( This is a rule)

.



Quote:

Then they started phoning me every day. I ignored the calls and didn't answer. Finally, I got something in writing saying they would mess up my credit rating in 5 days, so I tried to contact them to explain again that I would pay the $45 I owed them, waited 40 minutes on hold, and then was disconnected.

You should have answered them and got the credit when they were offering. You missed their calls. They did not want to lose you as a client. Your money is a cream on the top.

THEY know that you are now calling, because, the collection agency is on your back. Don't be afraid, now prepare a letter thoroughly with all of the dates and times and with the number of minutes that you called as you see it in their billing system.

After you prepare the same, see if you can attach the same to an e-mail and send it to the Better Business Bureau and let them also face the music at that end. That is the ONLY group of people they are afraid of and now you got them by their noo noos.

Quote:

I got also calls from different "managers" leaving two different phone numbers to contact them on. I tried to reply, but both these phone numbers were out of service!

You also state that and quote the dates and the times too.

.



Quote:

I tried calling their main number again and gave up after another 40 minute wait. And then again, same thing.

Also include this with all of the details.
.



Quote:

A few days later I got a letter from a collection agency, and the bill had doubled to more than $100.

That will always be the case, as the collection agency will demand a like amount as their service charges. So, now you know what happens, when you miss a payment or close an account with outstanding balances that you owe to them.

.



Quote:


Today, I got an invitation from Arturo Garcia, Comwave's Financial Controller to join him on Linked-In. At this point I don't even know whether to contact Comwave or the collection agency.
Take him ON and tell what you think of Comwave and their services and the collection agency details to go with it.

.



Quote:


Beware of this crappy, incompetent company.

Beware of any company for that matter. A company is only good as long as they maintain a good relationship with their customers. If they fail, they are still good. BUT there are two kinds of good. One is VERY Good. the other one is NFGood.
.



One thing you must remember is that you cannot open your front door and step out for less than THREE Dollars, just to get out. It costs the same to get back in. So, when ever you encounter a very small sum like FIVE BUCKS, cough up and bear it with a grin. If you delay it further, then you get into all kind of KARANGA and very deep into it and no where to go but get covered up with it.

I know I used to feel the same long time ago. But when I take it upon me, I write it down in very clear details and in Chronological order and explain to them that their services were NFG because of that. They always agree and gave me credit. But remember the only people that they are afraid of are BBB. So, tackle the current issues that you have through them also. They will bow down and also walk away without any demerit points.

Good Luck.

FH.



sudesingh   
Member since: Jul 04
Posts: 2085
Location: Toronto

Post ID: #PID Posted on: 22-05-15 13:12:04

Quote:
Originally posted by adamthorat


G3 Telecomm is really a very good, honest , relaible & cheap company to call India.

Add it to your home or cell line.



G3 telecom has a monthly pre-paid plan. For $4.95 / monthly you get 500 minutes / month.

They currently have a promotion (until May 24th, 2015), pay for 2 monthly get 2 months free or pay for 6 months and get another 6 free. So for $33.56 you get 500 mins / month for 12 months.


-----------------------------------------------------------------
SS
Reiki Grand Master


Fido   
Member since: Aug 06
Posts: 5286
Location: Canada

Post ID: #PID Posted on: 22-05-15 14:39:07

Does G3 Telecom work as an app on wifi ??

I use Rebtel ..Deal to India is 200 minutes for $2 or 1 c/m ... I used it as an app on the smartphone and use it on wifi .


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Fido.




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