Beware of Wind-Mobile $25 plan.


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adnancanada   
Member since: Jan 09
Posts: 107
Location:

Post ID: #PID Posted on: 13-01-12 16:54:20

Last month I switched over from fido to wind to cut my cell phone expeses. I got $25 plan they said there is no data plan in it. My son play with my cell phone somehow it was connecting to internet and they send me $300 bill without any single notification . They charged me per bite i used.

After long fight they just give $100 credit but still taken $200. Please make remove data from $25 plan or make it prepaid.

They are bloody cheater their receiption is not very good. call disconeccted manhy time in building. I am very disapointed with

Dont go for this cheap company .



pratickm   
Member since: Feb 04
Posts: 2831
Location: Toronto

Post ID: #PID Posted on: 13-01-12 23:08:36

I have had similar problems with my Bell cell phone, although not as big an amount.
There are several ways Internet connection (data download) can get triggered - directly through the browser, downloading wall papers, games, ring tones, etc.
In most cases the charges were between $20 - $40.
I called every time and sometimes they refunded and sometimes not.

The only real protection against this type of nonsense is to either to lock your phone all the time, or get a cell phone that has no data capability, just plain voice features.


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"Mah deah, there is much more money to be made in the destruction of civilization than in building it up."

-- Rhett Butler in "Gone with the Wind"


sudesingh   
Member since: Jul 04
Posts: 2085
Location: Toronto

Post ID: #PID Posted on: 13-01-12 23:59:42

You can call WIND and ask them to disable data. That's what I did and use data only thru wifi

Why would you accuse WIND of being a cheater, you used their service and they charged you for it. Is there something wrong with that?

Pratick mentioned about his experience with Bell, I had a similar experience with Rogers, so WIND is no exception


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Reiki Grand Master


tamilkuravan   
Member since: Jun 05
Posts: 5775
Location: God's own country

Post ID: #PID Posted on: 14-01-12 01:32:49

You canot expect to be in a $ 25 plan and expect quality service without any unintensional charges.
Still you have not realized Canada.

Peace


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I am a Gents and not a Ladies.


Your friend   
Member since: Apr 06
Posts: 325
Location: Canada

Post ID: #PID Posted on: 14-01-12 01:54:23

TK brother. There are ways to get services you are looking for at a reasonable prices.

I subscribe to Wind unlimited calling and internet for $29 per month on my cell phone and no strings attached. This is working fine for me without getting into a contract.


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He who has not acquired one of the following: religious merit (dharma), wealth (artha), satisfaction of desires (kama), or liberation (moksa) is repeatedly born to die


sudesingh   
Member since: Jul 04
Posts: 2085
Location: Toronto

Post ID: #PID Posted on: 14-01-12 13:35:05

Quote:
Originally posted by tamilkuravan

You canot expect to be in a $ 25 plan and expect quality service without any unintensional charges.
Still you have not realized Canada.

Peace


TK, What world do you live in ;) Rogers (i.e. Chatr) offers a plan for $25 / month unlimited in/out voice - no strings attached, no contract. Now if you claim Rogers is sub-standard quality, I have nothing to say.

So does not always mean low rates is low quality

As regards unintentional charges, they are charges for what services the op used. How can you claim they are unintentional.


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Reiki Grand Master


rajma   
Member since: Feb 08
Posts: 16
Location: GTA

Post ID: #PID Posted on: 14-01-12 21:28:39

I am a Wind user since July 2010 and I have no complaints. Its great for personal use. I don't have a landline any more since I switched to Wind from Rogers. I recently moved from their always shout plan to a 40$/month Unlimited Voice + Data + US calling + Voice Mail plan this Christmas





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