Posted on: 24-07-08 14:06:29
Quote:
Originally posted by BlueLobster
Bank services in Canada leave a LOT to be desired, especially considering we have some of the richest banks around. Otherwise, my customer service experience here has been ok. Nothing great, but not so bad either.
Two different scenarios. Not to be seen as comparison. Just adding to this thread
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HDFC Bank in Vadodara, India - Wanted to open new account there. The personnel said that he would come home to have forms filled. He gave me time of 10 AM. 11 AM and no sign of that guy. Called him on cellphone. He said that he had some other stuff to do so was it OK to postpone the appointment? I said "No". So he finally agreed to show up in the evening.
It seems that HDFC bank branch is too keen to get new business, but not too keen about customer service. I had tough time getting approval for online mutual fund purchase, as the manager did not know that PAN number was required for each and every account holder. By the time I received access for online transactions, stupid KYC requirement got implemented. (Damn RBI
)BTW, HDFC bank online complaint is very efficient. Resolves your issues in 24 hours
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TD Canada Trust, Brampton, Canada - Wanted to invest money in RRSP mutual funds. So got appointment with a lady officer in branch. I had done my homework. To my utter dismay, that lady had a very rudimentary knowledge of various mutual funds offered by TD. I spent hour and half on one of the snowiest days and came back empty handed.
Next day, I wrote a letter to TD main office complaining about lack of knowledge and computer skills of the officer. Within 2-3 days, the branch manager called me at work and apologised for what happened and asked if she could do anything to alleviate this issue, and mentioned that lady in question was asked to upgrade her skills.
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One more incident
Purchased a DVD of "Dor" from Crosswords, Vadodara. The DVD would not go past "Kajrare Kajrare". Sent e-mail to the DVD manufactuer's in Bombay. They asked me to return the defective DVD and they would send a new DVD to any address in India. It happened that the entire lot of DVD was defective
Moral - Squeaky wheels do get grease sometimes
Quote:
Originally posted by tamtru
Quote:
Originally posted by mumdxbcan
Is it owned by South Asian or Canadian Owner
A Husband/wife from TamilNadu own that place.
Unfortunately, this is a typical reaction from most South Asian (especially Indo-Canadian) business owners.
I once tried returning an item which was sold after the expiry date. The store took it back after a great deal of arguing back and forth. The man actually told me that one could eat the contents even after the expiry date, unless the tin had swollen! Then he went on to say that I was the first one to complain about such issues.
This has been my overall experience and except for indian grocery, I never go to these 'desi' stores in Vancouver.
Desi stores or South Asian stores are very reluctant to take back goods even with a receipt.
The stores owned by Caucasians take the stuff back and are very apologetic too. South Asians and Desis have a long way to go in this country.
Quote:If you want Canada to adopt a medical system like the capitalist US (sic), where will the Americans go for cheap prescription medicines?
Originally posted by Iceberg
This is what Rudi Guliani had to say about the private medical system in the US. "If you want US to adopt a medical system like the socialist Canada, where will the Canadians go for medical treatment?"
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"Mah deah, there is much more money to be made in the destruction of civilization than in building it up."
-- Rhett Butler in "Gone with the Wind"
