Posted on: 04-01-10 13:39:24
one of my friend called and told me his hotmail and yahoo email id is hacked. I have never heard about this before. He told me all his relatives and friends received email from his email id that, his passport and everything is lost and he has to pay hotel bill etc so, please send money to certain address. the address given is UK based.
My friend who email is hacked received 25 calls atleast, asking him if he is alright and they received his email etc. Any idea how to handle such situation.
how to protect our email id from being hacked. Hope I am using right word and spelling of hacked.
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Quote:
Originally posted by gopalpai
one of my friend called and told me his hotmail and yahoo email id is hacked. I have never heard about this before. He told me all his relatives and friends received email from his email id that, his passport and everything is lost and he has to pay hotel bill etc so, please send money to certain address. the address given is UK based.
My friend who email is hacked received 25 calls atleast, asking him if he is alright and they received his email etc. Any idea how to handle such situation.
how to protect our email id from being hacked. Hope I am using right word and spelling of hacked.
hello gopalpai,
there are instances when email ID's are hacked..the best thing to do is to contact admin at yahoo or hotmail? is your frd able to log on to his account...if yes then y not log on and change the password...if not then contact the admins and they might be able to help him..though this process is long but is guaranteed best and safest option available...hope this helps
It is just a virus on local machine that sends unsolicited mails to all friends in address book . Pls ask your friend to run a good anti virus .
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He can email yahoo from trouble signing in link, "my account has been compromised" option. If he can verify the identity using forgot password link, then he can recover the yahoo or hotmail account if those have not been changed by the hacker.
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Quote:
Originally posted by gopalpai
one of my friend called and told me his hotmail and yahoo email id is hacked. I have never heard about this before. He told me all his relatives and friends received email from his email id that, his passport and everything is lost and he has to pay hotel bill etc so, please send money to certain address. the address given is UK based.
My friend who email is hacked received 25 calls atleast, asking him if he is alright and they received his email etc. Any idea how to handle such situation.
how to protect our email id from being hacked. Hope I am using right word and spelling of hacked.
Your friends email MAY NOT be hacked - infact some spammers/scammers use S/W which uses your email in the senders field and all the contacts in your email account receive the email as if sent by the person. But the return address is always mentioned as different. There is nothing to worry, just change the password and send another email to all your contacts not to respond to the spam email.
It has happened to me couple of times and gets solved by changing the password.
If your friend cannot access the email account, then he/she needs to contact the respective email administrators.
Good luck.
Hiren
This happened to me recently.
The Yahoo account in that case was actually hacked and several emails sent to folks on the contact list with links to spam sites (banking, trading, medicines, porn, etc.) - very embarassing for me.
All those spam emails sent from the account were actually in the Sent Items folder so it's almost certain that it was hacked into.
I never could figure out with absolute certainity how it happened, however, I had been using a temporary computer with low security, which probably caused this.
I suspect there were spyware, trojan horses or other TSR programs installed on there that trap user IDs and passwords.
I changed the password and so far so good.
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