UPS delivered my parcel to unknown - Urgent help needed.
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Quote:
You were a victim of credit card fraud and not identity theft. Identity theft happens when someone assumes your name and identity and they apply for loans and credit cards.
Not according to this
http://en.wikipedia.org/wiki/Identity_theft
Identity theft is a form of fraud or cheating of another person's identity in which someone pretends to be someone else by assuming that person's identity, typically in order to access resources or obtain credit and other benefits in that person's name.
Someone pretended to be me and assumed my IDENTITY when using my CREDIT CARD...sounds like identity theft to me.
or this
http://www.priv.gc.ca/fs-fi/02_05_d_10_e.cfm
Identity theft is the unauthorized collection and use of your personal information, usually for criminal purposes.
Someone took my credit card number (UNAUTHORIZED COLLECTION OF PERSONAL INFO) and used it for criminal purposes (STEAL GOODS)
These are the steps you will have to take if your identity is stolen.
http://cmcweb.ca/eic/site/cmc-cmc.nsf/eng/fe00078.html
If only credit card information was stolen then credit card company would replace your card and give a new card number.
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Give free food http://www.thehungersite.com ||
Quote:
Originally posted by Happy
......now you guys tell me is this 96 hours are net hours (4 days) or they calculate the working hours (mean 12 working days) as the agent could not provide any answer to it...
96 hours should be 96 hours and not their working hours. If it is 12 business days they should state it as 12 business days and not as 96 hours.
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Give free food http://www.thehungersite.com ||
Location: INDIA (sometimes Canada)
Posted on: 24-10-10 18:59:26
Their 96 hours were over yesterday. I did not received not call from the sender.
When I called them today, they say they have no information yet and asked me to call back tommorow.
I wonder if they even started any enquiry yet !!!!
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Enjoy Happiness -- Happy from India
Location: INDIA (sometimes Canada)
Posted on: 25-10-10 14:40:08
Today I called the shipper of my packet after 147 hours of my reported loss. They have no information yet.
CSR asked me to call back on friday (today is monday morning - it means that they will not do anything during the week. On friday they have excuse that call back next week)
I tried to speak with their supervisor / manager, But they say that case is being handled by the back office, hence they have no information yet.
I am sure that Indian commpanies have better working procedures than american/canadian companies. and there Indian CSR donot put you on hold for 35 minutes. Also, Indian companies are courteous enough to call you back if you ask them, but canadian companies always ask you to call them back during the day time working hours. I asked the CSR that can they call me back - she informed me that their system does not support call backs and there are always callers waiting that they have to attend.
Exception is if candians/americans want to sell you something they can call you any time of the day and in the middle of the night too.
I am still very frustrated with this incident and the way it is being handled. 
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Enjoy Happiness -- Happy from India
Yes I completely agree with you ..Canada is bad , Canadian system including health care and roads are bad ..Customer service sucks . Canadian public forums are worse .
India is way to go ...
Only curious to know what keeps people coming back here on different pretext .
I would not even come back to renew my PR since the country is nothing but bad.
EDIT : TSE is worse of all . See what HNU has done to all of us brown immigrants .
Quote:
Originally posted by Happy
Today I called the shipper of my packet after 147 hours of my reported loss. They have no information yet.
CSR asked me to call back on friday (today is monday morning - it means that they will not do anything during the week. On friday they have excuse that call back next week)
I tried to speak with their supervisor / manager, But they say that case is being handled by the back office, hence they have no information yet.
I am sure that Indian commpanies have better working procedures than american/canadian companies. and there Indian CSR donot put you on hold for 35 minutes. Also, Indian companies are courteous enough to call you back if you ask them, but canadian companies always ask you to call them back during the day time working hours. I asked the CSR that can they call me back - she informed me that their system does not support call backs and there are always callers waiting that they have to attend.
Exception is if candians/americans want to sell you something they can call you any time of the day and in the middle of the night too.
I am still very frustrated with this incident and the way it is being handled.
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Growing Old Is Mandatory ..Growing UP is Optional
Location: Western Hemisphere
Posted on: 25-10-10 15:05:35
Quote:
Originally posted by AshwaniG
Only curious to know what keeps people coming back here on different pretext .
Trick or treat candies.
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Dimple2001
