UPS delivered my parcel to unknown - Urgent help needed.


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rajivjuthani   
Member since: Jun 05
Posts: 146
Location: Mississauga

Post ID: #PID Posted on: 19-10-10 15:36:39

Sorry but the effect will only be if it is said in hindi

Agar Indian post jitna volume aur Indian post jitna kam admi UPS aur canada post ko mile to woh log paad denge.

RJ



dimple2001   
Member since: Apr 04
Posts: 2873
Location: Western Hemisphere

Post ID: #PID Posted on: 19-10-10 15:58:07

Quote:
Originally posted by cdn_dude

Indian postmen are hard working people. I have never heard of any theft by the indian postmen.




I agree. That's always been my experience.


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Dimple2001


dimple2001   
Member since: Apr 04
Posts: 2873
Location: Western Hemisphere

Post ID: #PID Posted on: 19-10-10 15:58:07

Quote:
Originally posted by cdn_dude

Indian postmen are hard working people. I have never heard of any theft by the indian postmen.




I agree. That's always been my experience.


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Dimple2001


northyork_desi   
Member since: Apr 09
Posts: 290
Location:

Post ID: #PID Posted on: 19-10-10 16:03:41

It these are items you bought from a store, you could also try contacting the seller. Non receipt issues will be dealt by the seller, they normally claim it through their insurance and also deal with UPS. You will be sent another shipment.

Here are the details on how to claim a lost package.

http://www.ups.com/content/ca/en/resources/service/claims/hlp/lost_process.html?srch_pos=1&srch_phr=lost&WT.svl=SRCH



Happy   
Member since: Aug 03
Posts: 309
Location: INDIA (sometimes Canada)

Post ID: #PID Posted on: 19-10-10 17:33:25

Thanks all of you for support.

In India: I got my shoe stolen at temple once when i was in school. My Bicycle got stolen in the court's parking when i was in college. I donot recall anything else major happening with me.

The mail is delivered by the same postman for several years and it never got lost even with wrong or uncomplete address. Even if we misplace something there - just that loss of item no threat of identity theft.

I canada I lost my bank atm card in mail several years ago. PR comes very late in mail becaue of immigartion people (canada post is ok). now this UPS lost packet.

The problem is that these big companies and departments donot provide any help in these cases. We can just call a 1-800 number, that is more painful after such an incident. The 1-800 people ask to to press so many choices first then after about half hour wait you talk to someone who is very slow (it is usually not indian people on these slow call centres). they spend most of the time to confirm your numbers, postal codes, and DOB etc and less time on your problem after that they say they will look into it. NO time frame. dissicult to talk to their supervisors - very frustrating.


but in this present case I already talked to UPS they asked me to talk to the sender as only sender can initiate an enquiry into it. I talked to sender they will now take couple of days to tell me something. I will have to call back the sender's 1-800 number because they will not call me as they already got the money.

This kind of non-responsibility is unheard of in India and there is finally some solution in India more quicker than Canada.


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Enjoy Happiness -- Happy from India


Ranin   
Member since: Aug 04
Posts: 281
Location: Guelph, ON

Post ID: #PID Posted on: 19-10-10 17:39:00

If sender doesn't take action, call credit card company and file complaint. That usually works.



Happy   
Member since: Aug 03
Posts: 309
Location: INDIA (sometimes Canada)

Post ID: #PID Posted on: 19-10-10 17:46:31

I paid then at the counter in cash not via credit card.


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Enjoy Happiness -- Happy from India




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