Senior CDs,

I am sure many of the CDs here run businesses and have come across a typical non-paying customer. I would like some guidance how to recover payments 'practically' from customers who is avoiding you for amounts due. To be specific, we have delivered goods to a person against personal cheque (which bounced) and the customers keeps promising, but never delivers (read pays). The amount is not so big to warrant legal action and not so small to write-off..The customer gave us couple of addresses and telephone numbers for credit checks but they all dont have any credit facilities for this customer - they have done business, but with advance payments only. They have no negative opinion.

I am sure there are a lot of after thoughts like- next time insist cash payment before delivery or insist on certified checks etc...but that doesnt help this scenario...

Any advises?

Hiren

Hi, you can probably try & contact some collection agencies, may be they can be of some help. I personally do not have any experience but being in a small business myself, I do keep on receiving calls form such agencies to recover outstanding invoices. may be this can help you. All the best in your recovery process.

Hi Hiren,

I was going to tell you to add late fee charges...but i dont know if you can do so at this stage. Also consider asking him to pay on installments if possible.

Heres a link which may give some ideas and elaborates on the late fees option.

http://www.how-to.com/Operations/debt.htm

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Thanks 3M and jake with your advice.

Late charges are out of question and installments will come in picture only when he shows genuine interest to settle the payment. As of now, he is just avoiding calls / emails.

3M, collection agencies work for whoelsale collections only - if you have large no. of accounts and the amounts total to a sizeable value. Otherwise they are not interested OR I pay them more than I can collect.

There should be someway to teach such individuals some lesson - just need to know the trick that works best.

Ciao,
Hiren

I am not expert at this. But can you send a legal notice or threaten to inform credit bureau?

Quote:

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Originally posted by hchheda

Thanks 3M and jake with your advice.

Late charges are out of question and installments will come in picture only when he shows genuine interest to settle the payment. As of now, he is just avoiding calls / emails.

3M, collection agencies work for whoelsale collections only - if you have large no. of accounts and the amounts total to a sizeable value. Otherwise they are not interested OR I pay them more than I can collect.

There should be someway to teach such individuals some lesson - just need to know the trick that works best.

Ciao,
Hiren

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Pramod Chopra
Senior Mortgage Consultant
Mortgage Alliance Company of Canada

Quote:

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Originally posted by hchheda

Thanks 3M and jake with your advice.

Late charges are out of question and installments will come in picture only when he shows genuine interest to settle the payment. As of now, he is just avoiding calls / emails.

---

Quote:

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There should be someway to teach such individuals some lesson - just need to know the trick that works best.

Ciao,
Hiren

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http://www.servicedomino.com