Posted on: 11-07-06 01:31:50
Hi studindian,
Try writing to K V Kamath. It usually helps if no other channel works. His mail id is kamath.kv@icicibank.com and the address is as under :
Organisation : ICICI Bank Limited
Office Corporate Office Address ICICI Bank Towers, South Tower
Bandra Kurla Complex ,Bandra(E)
Mumbai –400051
Maharashtra
Chairman : Shri K V Kamath - Managing Director & Chief Exectuive Officer
Executive : Ms. Lalita D Gupte - Joint Managing Director
Cheers,
Ayaskant.
Quote:
Originally posted by ayaskant
Hi Studindian,
Try contacting ICICI Bank Canada - Ravi Balchandani, Senior Manager, Marketing and Public Affairs, (416) 847-7905, ravi.balchandani@icicibank.com. He can direct you to the correct contact person for escalation. In case there is no response from him, you can write a mail to him regarding his pathetic response with a CC to K V Kamath..
Cheers,
Ayaskant.
Quote:
Originally posted by studindian
I had the worst ever experience from ICICI Bank Canada - Brampton branch . They made me wait for almost over 3 hours for account opening...
Then post 3 hours , they still did not have any time for opening account as the all the branch staff was busy in Chit chat ..... But not servicing the customers...
It is not only myself but there were 2-3 other customers which also went back home without any outcome.
This shows that whether it is ICICI Bank Canada or India the service standards are the same.
Also , the link posted in this section contains information about complaint,etc.. But that will be valid only for ICICI Bank India and not for ICICI Bank Canada...!!!
In case if anyone gets information about escalation for ICICI Bank Canada do let me know...
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ICICI bank dosent know what is customer service .
in there disctonory they dont hsve a word called service .
and now they are losing lots of deposits in canada .
Are you aware that ICICI Bank Canada is NOT affiliated to ICICI Bank and only shares a name (somewhat like a Franchise operation)??
They are governed by Rules and Laws of this (Canada) country !
I found out about this when I went for a verification signature for address change for my ICICI Direct trading account, which mentions on the form >>> Go to a local ICICI Bank official and get his attestation.
Following this instruction, I went to the Mississauga branch, and guess what?? He refuses, and sticks to his guns saying that they are not the real ICICI bank and they are not authorized to attest. (Ha !!! What a laugh !!!!)
As far as opening of account is concerned, yes, they suck !!! Kept me and my wife waiting for 10 minutes while they chit-chatted with NO CUSTOMER in the bank !!! My wife let them have it !!!
After opening of our account, internet autorization and activation of our account took 3 WEEKS !!!
Then we realize the account activation day should have been 3 weeks earlier on Internet Account, so we go to the bank and fought and got the interest the day we deposited and opened the account because it was a prestige issue for us, since we wanted to teach these lazy guys a lesson !!
To Sum it up, the ICICI Bank personnel are lazy, self-centered, selfish and arrogant!!
Bad Service, indeed !!
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When the going gets tough, the tough gets going!!!
On the other hand dealing with SBI Canada folks is a pleasure except that their online facilities are not at par with TD / RBC etc ........... for deposits they offer a much better rate and I keep minimal balance with TD ......
TFSA is 3.1% .... Super saver is 2.6% ......
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Fido.
ICICI ---- SUCKS !!
Even the state run SBI is better.
Quote:
Originally posted by i_luv_canada
Are you aware that ICICI Bank Canada is NOT affiliated to ICICI Bank and only shares a name (somewhat like a Franchise operation)??
They are governed by Rules and Laws of this (Canada) country !
I found out about this when I went for a verification signature for address change for my ICICI Direct trading account, which mentions on the form >>> Go to a local ICICI Bank official and get his attestation.
Following this instruction, I went to the Mississauga branch, and guess what?? He refuses, and sticks to his guns saying that they are not the real ICICI bank and they are not authorized to attest. (Ha !!! What a laugh !!!!)
ICICI Bank Canada is a wholly owned subsidiary of ICICI Bank in India. It is not a franchise. Of course, banks would have to follow the rules of the country they are operating in.
ICICIdirect is a share trading account for India. By local branch, they mean a local branch in India since you are dealing with banking/share trading in India.
ICICI Bank India's internet banking is far superior to what ICICI Canada offers though. ING's internet banking is pretty good compared to ICICI Canada but they offer lower interest rate though compared to ICICI Canada.
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Quote:
Originally posted by i_luv_canada
Are you aware that ICICI Bank Canada is NOT affiliated to ICICI Bank and only shares a name (somewhat like a Franchise operation)??
They are governed by Rules and Laws of this (Canada) country !
I found out about this when I went for a verification signature for address change for my ICICI Direct trading account, which mentions on the form >>> Go to a local ICICI Bank official and get his attestation.
Following this instruction, I went to the Mississauga branch, and guess what?? He refuses, and sticks to his guns saying that they are not the real ICICI bank and they are not authorized to attest. (Ha !!! What a laugh !!!!)
I also had a similar issue couple of yuears back, verification of my PAN photocopy. They refused to sign at the Gerard street branch, but I got it verified at the downtown branch.
