XP does not show all RAM


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meghal   
Member since: Jul 04
Posts: 1651
Location: (0,0,0)

Post ID: #PID Posted on: 06-11-11 09:45:44

Since my Vista laptop passed away, I decided to fire up an old XP desktop. I installed 2 x 1 GB DDR2 RAM in memory slots. I use an ECS motherboard
http://www.ecsusa.com/ECSWebSite/Product/Product_Detail.aspx?DetailID=673&CategoryID=1&DetailName=Feature&MenuID=16&LanID=9

However, WinXP shows only around 900 MB RAM, Linux does the same. However, the memory shown under both OS is different. My BIOS setup program does not give any information about memory, and I do not get a boot-up screen counting memory or showing hard drives. I use 32 bit Windows XP Basic OS.

A cursory google search informed me that people have faced similar issue, but with 4 GB showing 2 GB RAM.

I tried using 1 slot at at a time and 1 memory chip at a time to ensure everything was working OK. I am using DVI port on motherborad to connect my monitor (no separate videocard). The maximum memory that mother board can accommodate is either 2 GB DDR or 2 GB DDR2

Can anybody help troubleshoot this issue? Is my computer using 2 GB RAM but showing 1 GB, or is it just using 1 GB RAM?



rajcanada   
Member since: Jul 03
Posts: 2713
Location: Kitchener, ON

Post ID: #PID Posted on: 07-11-11 13:04:00

How much RAM does it show when using a single 1GB RAM? Are both RAM of same type and speed (533 or 400) as listed in the specification in your link above?


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Fido   
Member since: Aug 06
Posts: 5286
Location: Canada

Post ID: #PID Posted on: 07-11-11 13:10:43

It should not be that the computer is showing lesser RAM . The RAM s might be incompatible and though you may have inserted new RAM but it may not be used due to incompatibility .

Is it possible that one of the slots may be faulty ..Do this ... take out one RAM , check the display .... Then take out the other one and insert in the first one & check the display ...If either of the slots OR RAM s are faulty or incompatible , it should show up ..


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meghal   
Member since: Jul 04
Posts: 1651
Location: (0,0,0)

Post ID: #PID Posted on: 17-11-11 10:22:01

Quote:
Originally posted by rajcanada

How much RAM does it show when using a single 1GB RAM? Are both RAM of same type and speed (533 or 400) as listed in the specification in your link above?




It still shows .9 GB RAM. Both RAMs are identical. I also tried using one at a time in both slots to ensure that neither either of RAMs or slots were defective. The problem is that neither my startup screen nor BIOS shows how much RAM is available.



hchheda   
Member since: Aug 05
Posts: 2245
Location: Woodbridge

Post ID: #PID Posted on: 17-11-11 11:55:34

Quote:
Originally posted by meghal


The problem is that neither my startup screen nor BIOS shows how much RAM is available.




I downloaded a program called CCleaner which I occasionally use to clean up the unwanted files on my computer. It show all this information. Maybe you can try that. It is free and safe as long as you download from a verified site.
Hiren



Daniel90   
Member since: Jun 12
Posts: 1
Location:

Post ID: #PID Posted on: 27-06-12 07:25:03

You can check your RAM by Going to RUN command and Type dxdiag,it will shows all the features.





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